Dear $patron_name, In an effort to learn if the Penn Library is doing its best to help students with their research, I am writing to ask if you would be willing to complete a brief (4 Question) survey about your recent appointment with $staff_name on $querydate. We are interested to know if you found the session useful and if the information you learned will be helpful for future projects. Please click on this link to reach the questionnaire: http://datafarm.library.upenn.edu/surveyForm.html?formid=$form_id Any additional comments you add to the survey will be appreciated.If you have any questions, or if I can be of any further assistance, please feel free to be in touch. With thanks on behalf of the Penn Library, Marjorie Hassen Assistant Director,Research and Instructional Services Van Pelt Library hassen@pobox.upenn.edu (215) 898-2817